Staff Panic Buttons and Alerts

Municipalities across the US were starting to require all hotel workers to carry panic buttons. Some of these on site location systems started at $250,000 and could go well beyond $500,000 or more depending on the size of the property. We quickly developed a safe and low cost mobile web app that could also provide indisputable video evidence and be implemented instantly across all properties.

Web Applications, the all in one Solution

• Our web application required employees to start any tasks they were working on for time tracking. Using this we were able to store on every click where their approximate and last location was on the property.
• Implemented panic buttons at the top and bottom of all our mobile web apps user interfaces for all employees.
• When pressed the front desk immediately received an automated phone call with the employees name and their last location. The information was also displayed on the desktop applications interface as well as a loud audible alarm that was required to be acknowledged.
• All employees logged into the app also received push notifications to their mobile phones. Additional designated employees could also receive text messages and automated phone calls.
• The mobile web app automatically activated the phones video recorder and begin streaming audio and video every second to our Amazon S3 storage. This also ensured all evidence was instantly preserved if the phone was taken or destroyed.
• Managers were immediately able to view, download, and save every panic alert recording.

Customer Results

• Many municipalities added mobile phone panic alerts to existing or new ordinances for protecting hospitality staff safety.
• This saved many of our customers hundreds of thousands of dollars in costs and could be implemented instantly across all their properties.
• We did not track any panic buttons usage metrics due to privacy concerns.